Legal · in effect 2 September 2026
Legal and policies
Version 2.0, in effect from 2 September 2026, and it supersedes every earlier version of this page. Playway Books may revise this text; the version and date above change when it does, and continued use of this website after that is acceptance of the revision. If you need the text as it stood on a particular date — because you are relying on it — write and ask, and it will be sent to you.
Eleven documents, one policy set
These pages are meant to be read against each other rather than one at a time. They were all redrafted on the same date, they carry the same version number, and where two of them touch the same subject the more specific one governs it.
Three things are true across all of them. This website takes no payment and holds no account. It sets no cookie of its own and tracks nobody. And nothing here — no page, no table, no line of markup, and nothing in the books — may be copied, photocopied, scanned, republished, adapted or used to train a model without written permission.
If you only want one of them: the copyright page answers whether you may photocopy the book, and the grievance page is where to write when something has gone wrong.
This page was drafted for this website and this company on 2 September 2026. It states the law as we understand it and describes what we actually do, but it has not yet been settled by a lawyer, and it is not legal advice. If anything here is wrong, tell us at learn@playwaybooks.com and it will be corrected rather than defended.
Every policy, and what is in it
All of them are in effect from 2 September 2026 and supersede every earlier version, including those published on the previous Playway Books website.
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Terms of use
The contract you accept by using this website, and what may and may not be done with it.
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Privacy policy
Every field this site collects, why, who else sees it, how long it is kept, and how to have it erased.
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Cookies and tracking
This site sets no cookies of its own. What that means, and the two third parties that can set theirs.
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Copyright and permissions
What is protected, what may be copied without asking, why a photocopied class set does not work, and the law behind it.
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Trade marks and brand use
PLAYWAY and Playbook are registered. Where you may use the names, and the form they must take.
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Payments and school orders
This site never takes a payment. How a direct or bulk order is quoted, invoiced, taxed and paid.
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Shipping and delivery
Processing and delivery times for a direct order, what happens to a damaged or undelivered consignment.
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Refunds, returns and cancellation
Cancellation before dispatch, the three cases a return is accepted in, and how a refund is made.
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Disclaimer
What this site does and does not claim about results, boards, the two letters of appreciation, and third-party sites.
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Grievance redressal
One address for a complaint, a data request or an infringement report, with the times we answer in.
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Accessibility statement
What is measured on every build, what is not, and the standard it is measured against.
Who publishes this website
Playway Books Pvt Ltd, publishing since 1996 and incorporated in 2022, at Ernakulam, Kerala. The registered name, address and Corporate Identity Number are published here because s. 12(3)(c) of the Companies Act, 2013 requires them on a company’s website — and because a publisher that prints its registration is a publisher you can find.
| Field | Value |
|---|---|
| Registered name | Playway Books Pvt Ltd |
| Registered address | 43/2153 E1, Jewel Homes, Whitefield, SRM Road, Lissie Junction, Ernakulam, Kerala 682018, India |
| Corporate Identity Number (CIN) | U22220KL2022PTC074201 |
| GSTIN | 32AAMCP6989J1ZN |
| Telephone | +91 484 2405580 |
| learn@playwaybooks.com |
Governing law, once, for all of it
Every page in this set is governed by the laws of India, and the courts at Ernakulam, Kerala have jurisdiction. A commercial dispute above the specified value goes to the Commercial Court under the Commercial Courts Act, 2015. If you are a consumer, none of that takes away your right to complain to a Consumer Commission where you live or work, or to the Data Protection Board of India about your personal data.
The complete register of law this company sits under
35 entries across 7 subjects. It is here because a school’s legal or procurement desk asks, because a publisher that can name the ground it stands on is easier to buy from, and because a prohibition you can look up is one you can believe.
This is a description of a framework, not legal advice, and it is not a substitute for taking your own. Where an entry describes a statute whose commencement is staged, it says where that statute stands today rather than describing a duty that has not started. If you find an entry that is out of date, write to learn@playwaybooks.com and it will be corrected.
Copyright, trade marks and enforcement
The book, the tokens, the charts, the wordmarks and every line of this website.
| Act, rules or instrument | What it governs here |
|---|---|
| The Copyright Act, 1957 ss. 2(o), 13, 14, 17, 51, 52, 55, 57, 58 | The Playbook is an original literary work with artistic works in it, and the arrangement of its exercises, charts and token sheets is itself protected as a compilation under s. 2(o). Section 14 reserves reproduction in any material form — including storing it in any medium by electronic means — adaptation, translation and the issuing of copies to the owner. Section 51 makes doing any of them without licence an infringement. Section 52 sets out the exceptions and is discussed in full on the copyright page. Section 55 gives the owner injunction, damages and accounts; s. 57 gives the author moral rights of attribution and integrity that survive assignment; s. 58 treats infringing copies as the owner’s property. Copyright subsists for the author’s life and sixty years from the beginning of the following calendar year. |
| The Copyright Act, 1957 — criminal provisions ss. 63, 63A, 63B, 64, 65, 65A, 65B | Knowing infringement is a criminal offence under s. 63, punishable with imprisonment of six months to three years and a fine of fifty thousand to two lakh rupees; s. 63A enhances the sentence on a second conviction; s. 63B makes the knowing use of an infringing copy of a computer programme an offence in its own right. Section 64 empowers a police officer to seize infringing copies without warrant. Sections 65A and 65B are the ones people forget: circumventing a technological protection measure, and removing or altering rights management information — a copyright notice, an ISBN, an author credit, the metadata in a file — each carry up to two years. Stripping the imprint from a scan is a separate offence from making the scan. |
| The Copyright Rules, 2013 | The procedure for a statutory licence, for a notice of infringement, and for the registration of a work with the Copyright Office. Registration is not a condition of copyright in India — the right subsists on creation — but the register is evidence. |
| The Trade Marks Act, 1999 ss. 27(2), 28, 29, 30, 102, 103, 104, 105, 107, 135 | Section 28 gives the registered proprietor the exclusive right to use PLAYWAY® and Playbook®; s. 29 defines infringement, including use of a mark so similar as to be likely to cause confusion and use that takes unfair advantage of a mark’s reputation; s. 30 preserves honest descriptive and nominative use, which is what permits a bookseller to name the title. Section 27(2) preserves passing off for the unregistered “Playway Books” wordmark. Sections 102 to 105 make falsely applying a mark and selling goods bearing one criminal offences carrying six months to three years; s. 107 makes it an offence to represent an unregistered mark as registered, which is why the sub-tagline carries ™. Section 135 gives injunctions, damages or an account of profits, and delivery up. |
| The Bharatiya Nyaya Sanhita, 2023 ss. 316, 318, 319, 336, 340 | In force since 1 July 2024 in place of the Indian Penal Code, 1860. A counterfeit copy sold as genuine is cheating under s. 318 and cheating by personation under s. 319; a forged imprint, ISBN or authorisation letter engages the forgery offences at ss. 336 and 340; and a printer, distributor or licensee who converts stock or files entrusted to them commits criminal breach of trust under s. 316. |
| The Customs Act, 1962, with the IPR (Imported Goods) Enforcement Rules, 2007 Customs Act s. 11 | Copyright and registered trade marks may be recorded with Customs, which then detains consignments of infringing copies at the border. This is the route that stops a print run made abroad before it reaches a distributor. |
| The Berne Convention, the Universal Copyright Convention and TRIPS | India is a party to all three, so copyright in this book is protected in every other member state without further formality, and an infringement committed outside India is actionable there. The International Copyright Order, 1999 extends the Copyright Act to works of those states in return. |
Data protection, IT and cyber security
The one form on this site, the database behind it, and what happens if either is attacked.
| Act, rules or instrument | What it governs here |
|---|---|
| The Digital Personal Data Protection Act, 2023, and the DPDP Rules, 2025 ss. 4–9, 11–14, 16; Rules notified 13 November 2025 | Playway Books is the Data Fiduciary for the schools enquiry form, the only place this site collects personal data. The Rules were notified on 13 November 2025 and commence in stages: the consent-manager provisions from 13 November 2026, and the substantive obligations from 13 May 2027. Those obligations are therefore not yet in force, and this site meets them anyway — notice, purpose limitation, erasure on request and a published grievance route are all in place now rather than in 2027. Section 9 governs the data of anyone under eighteen, which is why an enquiry is asked of a school or a parent and never of a student. |
| The Information Technology Act, 2000 ss. 10A, 43, 43A, 65, 66, 66B, 66C, 66D, 66F, 72A, 79, 84B, 84C | Section 10A makes a contract formed electronically enforceable, which is what makes acceptance of these terms binding. Sections 43 and 66 cover unauthorised access, downloading or extraction of data from a computer resource, damage, denial of service and the introduction of a contaminant — the provisions the acceptable-use and anti-scraping clauses are written against, and s. 43(b) reaches automated extraction of this site’s content directly. Section 43A obliges a body corporate holding sensitive personal data to maintain reasonable security practices. Sections 66B, 66C and 66D cover receiving stolen data, identity theft and cheating by personation using a computer resource. Section 72A punishes disclosure of information in breach of a lawful contract. Section 79 sets the safe harbour for intermediaries, which this site is not. Sections 84B and 84C make abetment and attempt punishable. |
| The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 rr. 4, 5, 8 | These remain the operative data-protection rules until the DPDP obligations commence in May 2027. They require a published privacy policy, consent before collection, a named grievance officer who disposes of a grievance within one month, and reasonable security practices — for which the Rules name IS/ISO/IEC 27001 as one acceptable standard. |
| The CERT-In Directions of 28 April 2022, under s. 70B(6) of the IT Act, 2000 | A cyber security incident of the kinds listed — unauthorised access, data breach, defacement, an attack on a database — must be reported to CERT-In within six hours of noticing it, and logs must be kept for 180 days within India. This is why a breach affecting the enquiry table is a reporting obligation and not merely an apology. |
| The Bharatiya Nyaya Sanhita, 2023, read with the IT Act ss. 303, 316, 318 | Theft, criminal breach of trust and cheating as they apply to data taken from this site or from the enquiry database. |
Sale, tax and payment
A direct order, a school’s bulk order, and the invoice that follows.
| Act, rules or instrument | What it governs here |
|---|---|
| The Indian Contract Act, 1872 ss. 10, 73, 74, 124, 126 | These terms, every quotation, and every purchase order accepted against one. Section 73 governs damages for breach; ss. 124 and 126 are the basis of the indemnity clause in the terms of use. |
| The Sale of Goods Act, 1930 ss. 14–17, 39, 59 | A copy sold directly by Playway Books, including a school’s bulk order: title, description, merchantable quality and fitness for a purpose made known to the seller, and the point at which delivery to a carrier counts as delivery to the buyer. |
| The Central Goods and Services Tax Act, 2017, and the Kerala State GST Act, 2017 ss. 15, 16, 31, 34 | A direct or bulk order is invoiced under these. Section 31 governs the tax invoice, s. 34 the credit note that a refund follows, and the classification and rate applicable to the goods are stated on the invoice itself. GSTIN 32AAMCP6989J1ZN. |
| The Income-tax Act, 1961 ss. 194Q, 206C(1H), 206AB | A buyer whose turnover crosses the statutory threshold may be required to deduct tax at source on the purchase, and a seller above the corresponding threshold to collect it. Which applies to a given order is stated on the quotation so that a school’s accounts office is not left to work it out after the invoice. |
| The Micro, Small and Medium Enterprises Development Act, 2006 ss. 15, 16 | Where the supplier is a registered micro or small enterprise, payment is due within the period agreed and in any case within forty-five days of acceptance, with compound interest at three times the RBI bank rate on a delay. Any Udyam registration number applicable to an order is stated on that order’s invoice. |
| The Negotiable Instruments Act, 1881 s. 138 | A cheque given in payment and dishonoured for insufficiency of funds. |
| The Payment and Settlement Systems Act, 2007, and RBI directions made under it | These govern the banks and payment systems a transfer passes through. Playway Books operates no payment system and stores no card, UPI or account credential of any buyer, so the PCI DSS obligations that attach to a merchant taking card data do not arise here — there is nothing on this website that could take one. |
| The Foreign Exchange Management Act, 1999, and the Foreign Trade (Development and Regulation) Act, 1992 | An order shipped outside India, and the receipt of payment for one. This is why an overseas order is arranged by telephone rather than accepted on the same terms as a domestic one. |
| The Legal Metrology Act, 2009, and the Legal Metrology (Packaged Commodities) Rules, 2011 | The declarations required on a pre-packed commodity — the manufacturer’s or packer’s identity and address, the retail sale price inclusive of all taxes, the month and year of packing, and a consumer-care contact. Whether and how they apply to a bound book is not settled enough to state here; the declarations that do appear on the cover are the publisher’s, and a query about them goes to the grievance address. |
| The Carriage by Road Act, 2007, and the Carriage by Road Rules, 2011 | The liability of the common carrier that moves a consignment, and the notice a consignor or consignee must give the carrier about loss or damage. This is why a damaged delivery has to be reported quickly enough for the claim against the carrier still to be open. |
Consumer protection and advertising
What may be said about the book, and what a buyer may do about it.
| Act, rules or instrument | What it governs here |
|---|---|
| The Consumer Protection Act, 2019 ss. 2(11), 2(28), 2(47), 34, 35, 74, 84, 89 | Deficiency in service, unfair trade practice and misleading advertisement. A complaint goes to the District Commission where the consideration does not exceed fifty lakh rupees, the State Commission up to two crore, and the National Commission above that; a complaint may be filed where the complainant lives or works, and online through the e-Daakhil portal. Section 89 makes a false or misleading advertisement punishable. Nothing on this site claims a result it cannot document, and that is why. |
| The Consumer Protection (E-Commerce) Rules, 2020 | These bind the e-commerce entity — Amazon, Flipkart or JioMart — in respect of a copy bought there, including its duty to display seller details, a returns policy and a grievance officer. They reach Playway Books as a seller on those platforms in respect of what is said about the book and the accuracy of its listing. |
| The Consumer Protection (Direct Selling) Rules, 2021, and the Guidelines for Prevention of Misleading Advertisements and Endorsements, 2022 | The 2022 Guidelines govern testimonials, endorsements and “free” claims, and require an endorsement to reflect genuine, current opinion and any material connection to be disclosed. Every quotation from a teacher on this site is attributed, dated and unpaid, and the two letters of appreciation are published with their dates and described as appreciations rather than approval. |
The company and the publisher
Incorporation, disclosure, and a publisher’s statutory duties.
| Act, rules or instrument | What it governs here |
|---|---|
| The Companies Act, 2013 ss. 12(3), 134, 447 | Playway Books Private Limited is incorporated in Kerala. Section 12(3)(c) requires the registered name, address and CIN to appear on the company’s website and business correspondence, which is why they are printed on this site and on every invoice. CIN U22220KL2022PTC074201. |
| The Delivery of Books and Newspapers (Public Libraries) Act, 1954 ss. 4, 9 | A publisher must deliver a copy of each book published to the National Library at Kolkata within thirty days of publication, and a copy to each of the three other public libraries the Act names. |
| The Press and Registration of Periodicals Act, 2023 | In force from 1 March 2024, this Act repealed the Press and Registration of Books Act, 1867 and removed books from the registration regime altogether. It is listed because its predecessor is still widely cited at publishers: there is no longer a declaration to file with a District Magistrate for a book. |
Dispute resolution and evidence
Where a claim is brought, in what time, and what proves it.
| Act, rules or instrument | What it governs here |
|---|---|
| The Arbitration and Conciliation Act, 1996 ss. 7, 20, 21, 29A | A commercial dispute arising from a direct or bulk order may be referred to a sole arbitrator seated at Ernakulam, Kerala, in English. This never displaces a consumer’s right to go to a Consumer Commission instead, and the terms say so. |
| The Commercial Courts Act, 2015 ss. 2(1)(c), 6, 12A | An intellectual-property dispute is a commercial dispute, and one above the specified value goes to the Commercial Court. Section 12A requires pre-institution mediation before a suit that does not seek urgent interim relief. |
| The Code of Civil Procedure, 1908 Order XXXIX rr. 1–2, Order XXVI r. 9 | Temporary injunctions, and the appointment of a Local Commissioner to enter premises and seize infringing stock — the relief a publisher actually seeks against a printer or a coaching centre reproducing a book. |
| The Limitation Act, 1963 Arts. 55, 113 | Three years for a claim on a contract and for a suit with no other period provided, running from the date the right to sue accrues. |
| The Bharatiya Sakshya Adhiniyam, 2023 s. 63 | Electronic records are admissible with the certificate this section requires. It is listed because it is what makes a screenshot, a server log or an archived page usable evidence of an infringement, and why an infringement report that includes a URL and a date is worth far more than one that does not. |
Accessibility
The standard this site is built and gated against.
| Act, rules or instrument | What it governs here |
|---|---|
| The Rights of Persons with Disabilities Act, 2016, and the RPwD Rules, 2017 ss. 40, 42, 46 | Section 40 requires standards of accessibility for information and communication technology, and s. 42 requires electronic media and content to be in accessible formats. This site is built and gated to WCAG 2.2 Level AA, which is the standard the Guidelines for Indian Government Websites adopt, and every ratio on it is recomputed on each build rather than estimated. |
| The Copyright Act, 1957 ss. 52(1)(zb), 31B | Conversion of a work into an accessible format for a person with a disability is not an infringement, and a compulsory licence is available for that purpose. Playway Books will not require anyone to rely on either: a school needing an accessible version of the book should write, and it will be arranged. |
One desk answers all of it.
Permissions, data requests, complaints, infringement reports and questions about anything on these pages reach the same people in Ernakulam, and a person answers on weekdays.
The Grievance Officer
The Grievance Officer Playway Books Pvt Ltd 43/2153 E1, Jewel Homes, Whitefield, SRM Road, Lissie Junction, Ernakulam, Kerala 682018, India learn@playwaybooks.com +91 484 2405580Every complaint is acknowledged within 48 hours and answered within 30 days. Write in English or Malayalam. If a complaint needs longer than that, you will be told why and when to expect an answer, rather than hearing nothing.
Talk to us
- +91 484 2405580 Ernakulam office, weekdays
- WhatsApp +91 99471 23678
- learn@playwaybooks.com
43/2153 E1, Jewel Homes, Whitefield, SRM Road, Lissie Junction
Ernakulam, Kerala, India — 682018
- CIN
- U22220KL2022PTC074201
- GSTIN
- 32AAMCP6989J1ZN