Shipping · last updated 30 August 2026
Shipping policy
Which orders this covers
This site has no cart. A retail copy bought from Amazon, Flipkart or a stockist ships under that seller's own policy, not this one.
This policy applies to an order placed directly with the Ernakulam office — a school's bulk order, or a copy arranged over the phone.
How that order is quoted, invoiced and paid is set out on payments.
This policy is carried over from the previous Playway Books site and has not yet been re-reviewed by a lawyer against the way this site now works.
Processing time
All orders are processed within 1 to 3 business days. Bulk orders may take longer, and we will tell you the expected timeline when we confirm the order.
Shipping rates and delivery
Shipping is charged on your location and the weight of the order. We aim to keep the cost low while making sure the books arrive undamaged.
- · Within India: delivery typically takes 5 to 6 business days.
- · Outside India: we do not currently ship internationally.
Tracking
Once an order is dispatched we send a tracking number by email, which you can use on the carrier's own site.
Questions
Ring the office or email learn@playwaybooks.com — a person answers both.
Talk to us
- +91 484 2405580 Ernakulam office, weekdays
- WhatsApp +91 99471 23678
- learn@playwaybooks.com
43/2153 E1, Jewel Homes, Whitefield, SRM Road, Lissie Junction
Ernakulam, Kerala, India — 682018
- CIN
- U22220KL2022PTC074201
- GSTIN
- 32AAMCP6989J1ZN